Terms of Service

1. Agreement and service provider

These Terms of Service (“Terms”) govern access to and use of the Signature Studio platform and related services provided by MA Signature Studio, operated by Muhammad Makhdoom Alam (“MA Signature Studio,” “we,” “us,” or “our”). By accessing or using the service, you agree to these Terms. If you use the service for an organization, you represent that you have authority to accept these Terms on its behalf.

If a written customer agreement applies to the same services, that agreement controls to the extent of a direct conflict with these Terms.

2. The service

Signature Studio provides tools for collecting approved employee information; applying brand, field, layout, disclaimer, and campaign rules; previewing and approving email signatures; and copying, exporting, or installing signatures in supported email clients.

Features may differ by workspace, subscription, administrator configuration, email client, browser, and third-party integration. We may improve or modify the service while seeking to preserve its core functionality.

3. Accounts and authorized access

• You must provide accurate information and keep account and recovery details current.
• You are responsible for protecting credentials, private request links, devices, and administrator access under your control.
• Administrators must grant access only to authorized personnel and promptly remove access that is no longer required.
• You must notify us promptly at hello@masignaturestudio.com if you suspect unauthorized access or misuse.

We may suspend access when reasonably necessary to protect users, data, integrations, or the service.

4. Customer and employee data

You and the relevant customer organization retain responsibility for information, files, logos, trademarks, campaign material, disclaimers, and other content submitted to the service (“Customer Content”). You confirm that you have the rights, permissions, notices, and lawful basis needed to provide and use Customer Content.

You authorize us to host, process, reproduce, format, and transmit Customer Content only as needed to provide, secure, and support the service. You remain responsible for the accuracy of employee information, legal text, campaign claims, destination links, and brand approvals.

Our handling of personal information and Google user data is described in our Privacy Policy.

5. Email clients and third-party integrations

The service may connect with or provide instructions for services operated by Google, Microsoft, Apple, Supabase, Vercel, email providers, and other third parties. Your use of those services is also governed by their terms and policies.

When a user authorizes Gmail signature installation, Signature Studio uses the granted permission only to identify the applicable Gmail send-as address and apply the user’s approved signature. The service does not guarantee that every email client will preserve identical rendering because email clients may independently modify, block, compress, or remove HTML, images, links, styles, or animated content.

You are responsible for maintaining third-party accounts, licenses, administrator permissions, API configurations, domain records, and integration approvals required for your workspace.

6. Acceptable use

You may not use the service to:

• break the law, infringe rights, impersonate another person or organization, or submit content you are not authorized to use;
• distribute malware, deceptive content, unsolicited bulk communications, or material designed to facilitate fraud or abuse;
• bypass authentication, access another customer’s workspace or private link, probe vulnerabilities without written permission, or interfere with service operation;
• reverse engineer protected portions of the service except where that restriction is prohibited by law;
• use Google or other third-party data beyond the permissions and purposes clearly presented to the user.

7. Ownership and feedback

MA Signature Studio and its licensors own the service, software, interface, documentation, design system, and related intellectual property, excluding Customer Content and third-party materials. These Terms provide a limited, non-exclusive, non-transferable right to use the service for authorized business purposes; they do not transfer ownership.

If you provide suggestions or feedback, you permit us to use them to improve the service without an obligation to compensate you, provided we do not publicly identify you without permission.

8. Fees and customer engagements

Fees, payment timing, deployment scope, support, custom work, and renewal terms may be stated in an order, proposal, invoice, or separate customer agreement. Unless that document states otherwise, fees already earned for completed setup, customization, or service periods are non-refundable to the extent permitted by law.

You are responsible for taxes and third-party charges associated with your use of domains, email services, cloud platforms, or integrations unless expressly included in a written agreement.

9. Availability, warranties, and support

We aim to provide a secure and reliable service, but maintenance, internet conditions, third-party outages, email-client changes, security events, and circumstances beyond reasonable control may affect availability. Beta, preview, or demonstration features may change or be withdrawn.

To the extent permitted by law, the service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. Nothing in these Terms excludes a warranty or right that applicable law does not permit us to exclude.

10. Limitation of liability

To the maximum extent permitted by law, MA Signature Studio will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, or business opportunity arising from the service.

Our aggregate liability arising from the service will not exceed the amount paid to us for the affected service during the six months preceding the event giving rise to the claim. These limits do not apply where liability cannot lawfully be limited, including for fraud or willful misconduct.

11. Suspension and termination

You may stop using the service at any time. Workspace access, data export, deletion, transition assistance, and post-termination retention may be governed by the applicable customer agreement and our Privacy Policy.

We may suspend or terminate access for material breach, non-payment, security risk, unlawful use, third-party platform restrictions, or when required by law. Where practicable, we will provide notice and a reasonable opportunity to cure a remediable breach.

12. Governing law and disputes

These Terms are governed by the laws of Pakistan, without regard to conflict-of-law principles. Subject to any mandatory rights or agreed dispute process, the courts with jurisdiction in Punjab, Pakistan will have jurisdiction over disputes arising from these Terms or the service.

Before filing a formal claim, each party agrees to make a reasonable good-faith effort to resolve the issue through written notice and discussion.

13. Changes and general terms

We may update these Terms to reflect service, legal, security, or business changes. The revised version will be posted here with a new effective date. Material changes will be communicated when required. Continued use after an updated version becomes effective constitutes acceptance where permitted by law.

If any provision is unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them as part of a business reorganization or transfer of the service.

14. Contact